The most common mistake for any manager is to fail to clarify. This often happens because we mistake our average communications for having perfect clarity, when in fact we most often don't communicate at high levels of clarity. This isn't because we are bad at communication, but rather because our social communications carry less consequence when they aren't precise.

Clarity is not simply being honest. We'll discuss the importance of clarity in this episode, and your first steps towards achieving clarity above the norm.