Published 1:50 p.m. ET Dec. 24, 2019 | Updated 3:00 p.m. ET Dec. 24, 2019
CLOSE
Kroger stores in Greater Cincinnati, including Northern Kentucky and Dayton, are back online and able to accept credit cards, a Kroger official confirmed just after 2 p.m. Tuesday.
Close to an hour later, Kroger released this statement nationwide: "Our stores are open – and accepting all forms of payment, including credit and debit cards – for customers, whether they are completing their lists or putting final touches on their holiday meals."
For roughly an hour early afternoon, Twitter was blowing up with memes and comments from upset shoppers about Kroger stores the day before Christmas.
According to online users, all registers were down and could not accept card payments. Customers had to pay in cash until the issue was resolved. Shoppers also could not purchase gift cards even with cash.
Many people were sharing that stores were chaotic.
Kroger in Middletown is currently Chad only....literally 200 people minimum waiting in lines right now lol
— Gary Spence (@gspence15) December 24, 2019
the credit card machines aren’t working at Kroger it’s like World War Z in here right now
— Shea Serrano (@SheaSerrano) December 24, 2019
The grocery store gods were watching over us. Mom and I had a big fight about baking cookies for Santa, and she decides to go buy some at the store. Just in time while #Kroger registers were still working. It’s a Christmas miracle.
— Alison (@alidemps722) December 24, 2019
Turns out there is a systemwide computer outage at Fry’s/Kroger stores nationwide! They are accepting cash only at the registers, although the system would come back online intermittently. It was a bit chaotic. #ChristmasEve2019pic.twitter.com/wt0pU9ubW3
— Marc Martinez (@marcfox10) December 24, 2019
Centerville Ohio. For sure - as more intel - avoid angry dads that spent an hour with a list they didn’t understand to begin with before finally having satisfaction and then realizing they had to start over somewhere else...
— Lee Midkiff (@midkiff_lee) December 24, 2019
Kroger’s credit card system is down company wide.... great timing on Christmas Eve pic.twitter.com/KijgnNHiH3
— Austin Stanley (@AustinStanley81) December 24, 2019
Read or Share this story: https://www.cincinnati.com/story/news/2019/12/24/kroger-credit-card-machines/2743140001/